Frequently Asked Questions
Find answers to commonly asked questions about Hello Again Box, your trusted source for thoughtful corporate gifting solutions for businesses of all sizes
Find answers to commonly asked questions about Hello Again Box, your trusted source for thoughtful corporate gifting solutions for businesses of all sizes
Hello Again Box is a gift box subscription service designed specifically for busy professionals. We curate beautiful gift boxes that are sent to your client list under your name at specified time intervals. Simply choose your subscription plan, upload your database, and we take care of the rest, ensuring timely delivery and a delightful gifting experience. If you have any questions about our service, feel free to explore the Hello Again Box Frequently Asked Questions for more information.
Everyone you want repeat and referral business from without having to always ask! Active-Past-Future clients. Circle of Influence. Difference Makers. Employee Appreciation/Retention Program.
Hello Again Box takes the burden of gift-giving away from you. We save you time and effort by curating high-quality, themed gift boxes that will wow your clients. Our service helps you nurture client relationships, increase referrals, and build a strong reputation for thoughtfulness and professionalism.
We understand the importance of personalization. Each client’s box will include a note with your name and contact information.
We change the gift box themes every quarter to ensure your clients always receive something fresh, exciting, and new to keep the experience engaging and surprising!
Yes, you can choose to send Hello Again Box quarterly or bi-annually. Whichever suits your needs.
No. We do not require a minimum subscription. Once you subscribe, your gifts will continue to be delivered until you cancel your subscription with us.
We understand that clients may have specific dietary restrictions or preferences. While we cannot accommodate every dietary requirement, we strive to offer a diverse range of gift box options that cater to different tastes.
We’re here to help! If you have any additional questions or need assistance, our dedicated customer support team is ready to provide the support you need. Simply reach out to us through our contact page, and we’ll get back to you promptly.
Yes, we need at least 10 clients to mail to. Remember the more people receiving “I appreciate you boxes”, the More people singing your praises!
We handle all the shipping logistics for you. We strive to ensure the timely delivery of gift boxes to your clients’ doorsteps, providing a seamless and convenient experience for you and your clients.
Shipping is a flat rate fee of $5.00 per box in the state of TN. We happily ship to other states, let us know where the majority of your clients are and we’ll figure out shipping price.
We use USPS to ship our boxes, so wherever your clients receive their daily mail, that’s where their surprise will be.
Yep, can’t get around that one. Sales tax varies by state, TN is 9.25%, other states we will calculate on your invoice.
Only in the US
We thoughtfully create a theme for each season/time. All boxes for that quarter will have the exact same products for each of your clients. Products Are Based on Availability.
We will send an email letting you know the timeline for your shipment and also what’s included in your boxes, so you are ready to discuss the contents when your client calls excited about their delivery.
Sorry, NO refunds. They can always re-gift to a neighbor or a friend, brownie points for them! We strive to create themes that are versatile; New products to try, fall in love with, use around the house, in the car, and family members to try.
First, we strive to use locally curated products to support our local businesses. If you have a local business you love- please send us their contact info & we’ll check them out. Secondly, we strive to purchase Made in the USA. Lastly, and rarely we find products that are made internationally.
Our most important focus is on natural, eco-friendly, sustainable, non-toxic products that are consumable or can be used personally or in the home. We cannot always purchase items that check those boxes, but we try very hard.
During your subscription registration, you will set up an ACH account or credit card. Payments will be automatically withdrawn from your bank account or charged to your credit card, on the due date of the invoice. You will receive an invoice 60 days prior to each shipping date on the 1st of the month. Payments will be automatically withdrawn from your ACH account or charged to your credit card on file on the 5th of the invoiced month. If you no longer wish for your clients to receive boxes, you must notify us in writing by the 4th of invoiced month, to [email protected]. If payment fails to process or is not received, your clients’ boxes will not be ordered nor shipped for that quarter Once invoice is paid, your box products will be ordered and there will be No Refunds.
Contact us immediately! Send us pictures of the damages and we’ll do our best to make it right.
You can update your database at anytime. We will share a database sheet, so we automatically see the new updates/changes you’ve made, making the whole upkeep simple. The whole idea of our marketing concept is for you to continually be adding new clients to your database and growing your business, so we try to make it as easy as possible. We will email you a reminder to verify your database at least 65 days prior to your mailing. You will have 5 days to add, delete, and make changes to your database. You will then receive an invoice for the number of clients in your database to receive a box. Once paid, your box products will be ordered. If you have changes to your database after verification period, please email us immediately and we will do our best to accommodate.